F About - InSIST NET

 

 

About Us

Established in 2015, InSIST Net LTD (INET) aims to provide low cost broadband service to homes, SMEs, corporate businesses, government departments and international organizations. We offer 4G LTE services whilst maintaining our legacy WIMAX network with thousands of subscribers. Today, we are the fastest growing ISP and are connecting Gambians to reliable home and office broadband in 80% of the Greater Banjul Area.


We focus on reliability, low cost and high speed internet service with unparalleled customer care, delivering all our services in an efficient and timely manner. We are the first Gambian network provider to guarantee reliability and performance as we own our entire infrastructure.


InSIST NET Ltd is the brainchild of a dynamic and goal oriented Gambian youth, Seedy Omar Bensouda, whose dream is to see that every Gambian has access to reliable and fast internet service at an affordable price. With the vast knowledge and experience shared amongst his team, together they have established and contributed to the development and management of numerous institutions and companies in the market.

 

Mission & Vision

Mission and Vision

Mission

Build the largest network in the Gambia that can provide high quality, affordable internet connectivity with unparalleled service to all our customers

Vision

To be the largest and most preferred connectivity solution provider in The Gambia, surpassing the needs and expectations of our customers

 

Testimonials

Customer Testimonials

Basiru Njie

Fajara M Section

"Two weeks ago I had issues with my internet as it was not working. I contacted the Insist Net Customer Care Department. The quality of service I received was remarkable, the problem was resolved within an hour and throughout the week, I received numerous calls from different staff checking if the problem had been resolved to my satisfaction. Kudos to your team , it is refreshing to see given how quality customer care is somewhat rare in the Gambia."

Inna Njie Faye

Fajara

"I have been with Insist for more than 2 years now, the company has been nothing but great to me, amazing service, very attentive to complaints & always available to fix every issue."

Ya Amie Touray

Sinchu Alagie

"I am pleased to recommend the internet services provided by Insistnet. I have been using their services for a year now and the speed and quality is excellent and one of the best in the market. One of the things worthy of acknowledging is their customer service. They are very responsive and always provide solutions when issues arise in a timely manner. Their team is highly committed to delivering the best service all the time."

Sering Habib Njie

Brusubi, Tranquil

“INET is by far the best internet service I have used in The Gambia. For the past two years, they have provided me with fast and reliable internet allowing for buffer-free streaming of HD movies/tv shows, for smooth web/social media browsing and interruption-free video calls for work. They have also provides refreshing and excellent customer service, with the customer service team being very responsive in addressing service issues. Proactively notifying customers of potential service outages due to scheduled maintenance is just one example of how INET separates from other providers. I highly recommend INET as your go-to internet service provider”

Ansumana Demba

Deputy Project Manager- Projects Coordination Unit MOBE

“The PCU signed a contract with INET in early 2020 and their level of service delivery has been exceptionally outstanding. We are pleased with the response time and customer care. We are happy to recommend their service to any institution or individual. ”